These Terms of Service govern your access to and use of HitCue.
By creating an account, accessing, or using HitCue, you agree to be bound by these Terms. If you do not agree, do not use the service.
1. About HitCue
HitCue is a software service designed to help theatre actors and other performers upload scripts, organize rehearsal materials, and use AI-assisted features to support study, preparation, and rehearsal workflows.
Some features may use artificial intelligence or automated processing to analyze uploaded materials, generate suggestions, or structure content. These features are provided for convenience only and are not guaranteed to be accurate, complete, or suitable for any specific purpose.
2. Eligibility and Acceptable Use
You may use HitCue only in compliance with these Terms and applicable law.
You may not use HitCue to:
- upload, store, share, or process unlawful content;
- infringe copyright, privacy, confidentiality, or other third-party rights;
- record, upload, process, or share the voice, performance, notes, or personal data of another person without any permission, notice, or consent required by applicable law, contract, or professional obligation;
- share scripts, invite links, recordings, notes, or other materials with any person who is not authorized to receive them;
- misuse, probe, reverse engineer, disrupt, overload, or interfere with the service;
- attempt unauthorized access to accounts, systems, or data;
- use the service to create, distribute, or facilitate harmful, fraudulent, or abusive material.
We may investigate misuse and may suspend or restrict access where reasonably necessary to protect the service, users, third parties, or our legal interests.
3. User Accounts
You are responsible for your account, the accuracy of information you provide, and all activity that occurs under your credentials.
You must keep your login credentials confidential and promptly notify us if you believe your account has been accessed without authorization.
We may suspend or terminate accounts that violate these Terms, create legal risk, threaten security, or misuse the service.
4. User Content
You retain ownership of the scripts, files, text, audio, notes, prompts, and other materials you upload, submit, or generate through your use of HitCue ("User Content").
You are solely responsible for all User Content and for the consequences of uploading, processing, sharing, or relying on it. In particular, you represent and warrant that:
- you own the relevant rights in the User Content, or have all permissions necessary to upload and use it through HitCue;
- your User Content and use of the service do not violate applicable law or third-party rights;
- if your User Content includes recordings, voices, performances, personal data, or other material relating to another person, you have any permissions, notices, or consents required to upload, process, store, and share that material through HitCue;
- your User Content does not include material you are not authorized to process, share, or submit for AI-assisted analysis.
If you use sharing or collaboration features, including invite links, shared scripts, shared notes, shared recordings, or other shared materials, you are solely responsible for deciding with whom you share User Content, verifying that each recipient is authorized to access and use it, and managing access on an ongoing basis. You are also responsible for any consequences arising from the recipients you choose, the permissions you grant, and any failure to revoke or deactivate access when appropriate.
We do not pre-screen or actively monitor all User Content and are not required to do so. We may, however, remove, disable, or restrict access to User Content where we reasonably believe this is necessary to comply with law, enforce these Terms, respond to claims, or protect the service or third parties.
You grant us a limited, non-exclusive license to host, process, transmit, copy, and display User Content solely as necessary to operate, secure, maintain, improve, and provide HitCue to you.
5. AI Features Disclaimer
HitCue may provide AI-generated outputs, suggestions, classifications, summaries, or other automated results.
AI outputs may be inaccurate, incomplete, misleading, offensive, out of date, or unavailable. They may omit relevant context, misunderstand scripts, incorrectly attribute lines or structure, or otherwise produce faulty results. You are solely responsible for reviewing and evaluating any AI output before using, sharing, performing, publishing, or relying on it.
AI outputs are provided for informational and workflow support purposes only. They do not constitute legal, professional, artistic, editorial, or business advice.
6. Service Availability and Changes
We work to maintain HitCue, but we do not guarantee that the service will be uninterrupted, error-free, secure, or available at all times.
The service may experience downtime, delays, bugs, data corruption, failed uploads, processing failures, integration issues, or other technical problems. Maintenance, updates, security events, third-party outages, and circumstances beyond our reasonable control may affect availability or performance.
We may modify, suspend, discontinue, or limit any part of HitCue at any time, with or without notice, where reasonably necessary for business, technical, legal, or security reasons.
7. Service Provided "As Is"
To the maximum extent permitted by applicable law, HitCue is provided on an "as is" and "as available" basis.
Except where rights cannot be excluded under applicable law, we disclaim all warranties and representations, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the service will meet your requirements or that data will be preserved without loss.
Nothing in these Terms excludes guarantees or rights that cannot be excluded or limited under applicable law, including mandatory consumer protections where applicable.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business opportunities, goodwill, anticipated savings, use, or data.
To the maximum extent permitted by applicable law, we will also not be liable for damages, losses, or claims arising from or related to:
- User Content, including its legality, accuracy, ownership, or use;
- AI outputs, including errors, omissions, hallucinations, misclassifications, or reliance on automated results;
- disclosure, copying, editing, redistribution, or misuse of scripts, notes, recordings, invite links, or other content by collaborators, recipients, or other users to whom you grant access;
- downtime, outages, delays, bugs, failed processing, failed uploads, or service interruptions;
- loss, corruption, deletion, or unavailability of data, scripts, recordings, notes, or other content;
- unauthorized access, security incidents, or third-party services, except to the extent caused by our willful misconduct or where liability cannot be excluded under law.
Our total aggregate liability arising out of or relating to HitCue or these Terms will not exceed the greater of:
- the total amount you paid to us for the service in the 12 months before the event giving rise to the claim; or
- EUR 100 if you have not paid for the service during that period.
Nothing in these Terms limits or excludes liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence where such liability cannot legally be limited, or any other liability that cannot be excluded or limited under applicable law.
9. Data Backup and Retention
You are responsible for keeping your own backup copies of any important User Content. HitCue is not a guaranteed archival or preservation service.
Although we may use measures intended to protect data, we do not guarantee that content will never be lost, corrupted, deleted, delayed, or rendered inaccessible.
10. Termination
You may stop using HitCue at any time.
We may suspend or terminate your access, remove User Content, or limit service functionality if we reasonably believe that:
- you breached these Terms;
- your use creates legal, operational, or security risk;
- we are required to do so by law or by a lawful request;
- continued provision of the service is no longer commercially or technically feasible.
Termination does not affect rights or obligations that by their nature should survive termination, including provisions on User Content responsibility, disclaimers, limitation of liability, and governing law.
11. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we may provide notice by posting the updated Terms in the app, on the website, or by other reasonable means.
Your continued use of HitCue after the effective date of the updated Terms constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the service.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of Italy, excluding conflict of law rules.
If you are acting as a consumer, mandatory protections granted by the laws of your country of residence within the European Union remain unaffected. Where permitted by applicable law, the courts of Italy will have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the use of HitCue. If mandatory consumer law provides otherwise, that rule will prevail.
13. Contact
For legal notices or questions about these Terms, contact: support@hitcue.app