Help

You can upload PDF files, Word files (.doc or .docx), or plain text. If a legacy .doc file gives you trouble, convert it to .docx and upload it again for a more reliable import.

HitCue creates your script and starts processing it. The status can move through Queued, Parsing, Done, or Failed while the app tracks parsing progress. If push notifications are enabled, you'll receive an alert when the script is available.

Standard Analysis is faster and extracts the script structure, characters, scenes, and dialogue. Deep Analysis uses a richer AI pass for more detailed script and character output. Deep Analysis requires Pro.

On Free you can keep 1 active script, upload up to 3 scripts per month, and select 1 personal character per script. Pro unlocks unlimited active scripts, up to 6 uploads per month, unlimited personal characters, and advanced study features.

Yes, through a Company. Create a Company in the app, bring in the scripts the group needs, and invite each person by email as Member, Editor or Admin. Everyone in the Company sees its scripts; Editors and Admins can assign characters to people. Invite only people who are authorized to access the material.

First assign your characters to yourself inside the script hub. Then use scene filters, lines view settings, Blackout mode, TTS playback, and bookmarks to focus on your scenes, lines, cues, and current study position.

Yes. You can save personal notes on scenes and characters, edit character details, and mark scenes as studied to track progress across the script. Shared notes and advanced scene progress are part of Pro.

Upload only scripts you own or are authorized to use. Files are processed through third-party cloud services and AI systems to extract structure and study data; you can review the Copyright Policy and Privacy Policy in the app.

Try exporting the file again and reuploading it, preferably as a clean PDF or .docx. If you selected Deep Analysis, make sure your Pro plan is active. If the problem continues, use the support email in the Help screen and include the script title or file format.

No. Scene Partner depends on microphone and speech-recognition support for the selected language on your device. Some device and language combinations may not be supported; if that happens, choose another pause mode.